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Customer questions and answers for
A50 Wireless Headset

ASTRO Gaming is ready to invade the living room with the wireless A50 Headset. Experience Dolby 7.1 Surround Sound with clarity and performance powered by KleerNet's strongest 5.8Ghz solution available. Hear the difference that professionally tuned audiophile-grade sound makes.
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Customer questions and answers for A50 Wireless Headset

Question

My Mixamp TXd. the one that came with the A50 package isnt working well anymore.

Is there a way to get a new Mixamp TXd alone?

the wireless transmitter
Age: 25 to 34
Gender: Male
asked 11 months ago
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Rafinono
Saudi
on A50 Wireless Headset
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Will it wore on PS4 \ Xbox One?

Age: 25 to 34
Gender: Male
asked 11 months ago
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skjaervik
Norway
on A50 Wireless Headset
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Question

I have game sound but can't use mic

In game it doesn't show I have a mic and in accessorie settings I can't choose astro a50s but I have perfect game sound.
Age: 18 to 24
Gender: Male
asked 11 months ago
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MrBeef52
on A50 Wireless Headset
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answer 1
Hi MrBeef52,

I'm assuming you are gaming on a PS3. Could you make a post in our forum at http://forums.astrogaming.com/ so we can assist with the issue more easily and quickly.

Thanks,
- Mitchell (ASTRO Vertigo)
answered 11 months ago
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AllTimeMitch
Wolverhampton, England
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Question

Can I hook up my A50's to more than one device?

I have them set up on my PS3 in the living room. I also want to have them connect to my computer upstairs. It would also be nice if I can get it hooked up to my iPhone as well, but I see this as a stretch.
Age: Under 18
Gender: Male
asked 11 months ago
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TheDevil'sBlade
Washington, D.C., DC, USA
on A50 Wireless Headset
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answer 1
Hi TheDevil'sBlade,

It's not possible to have it connected to your PS3 and computer at the same time although you can always move the transmitter between the two sources when you want to use either one.

Regarding your iPhone, if you purchase a 3.5mm to 3.5mm stereo cable, you can connect this from the headphone output on your iPhone to the AUX input on the A50 Wireless Transmitter to listen to music while gaming.

- Mitchell (ASTRO Vertigo)
answered 11 months ago
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AllTimeMitch
Wolverhampton, England
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Question

Will the A50s work with Xbox One?

asked 11 months ago
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Anonymous
on A50 Wireless Headset
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Question

When you use a 3.5mm to optical adapter or just usb do you lose mic usage or 7.1 surround sound on the a50s?

I've seen that you can use usb or a 3.5mm to optical converter to connect the a50s to a pc but when you do that do you lose mic usage or 7.1 surround sound or do you have to use optical for that? Because i dont have an optical port or a sound card.
Age: Under 18
Gender: Male
asked 11 months ago
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pollock878
on A50 Wireless Headset
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Question

Quality issues?

I have been thinking about getting a pair of the A50, but I have read through some of the reviews, and I am no longer sure.

It has been many bad reviews about the product so far, but also many good ones. I am not really sure whether the bad reviews are serious enough, or whether the issues have been solved in later time.

However, to get straight to the point:
How is the quality of the product in general, such as when it comes to battery life, connection, mic and sound?

I've seen reviews which tells about the battery dying out, bad connection, bad mic quality and not the best sound quality. Is this possibly a issue with the headset, or is all of this no problem at all?
asked 11 months ago
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Anonymous
on A50 Wireless Headset
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Question

will this work with the xbox one?

Age: Under 18
Gender: Male
asked 11 months ago
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JR
Vancouver, WA, USA
on A50 Wireless Headset
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Question

Xbox One Compatible

Will this headset be compatible with next gen consoles.
Age: 18 to 24
Gender: Male
asked 11 months ago
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Your mom
on A50 Wireless Headset
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Question

Will this headset be compatible with the PS4 and Xbox One?

Age: 18 to 24
Gender: Male
asked 11 months ago
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Southpaw13
Monterey, CA, USA
on A50 Wireless Headset
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Question

Are a-40 compatible with ps4

Want to know if I will be able to use the a-40 on the ps4 when it comes out.
Age: 25 to 34
Gender: Male
asked 11 months ago
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Lesrdy86
Nj
on A50 Wireless Headset
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answer 1
Yes they are.
answered 11 months ago
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Chuck
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Question

Can I listen to My Computer audio, Xbox game Audio, and XBL chat at the same time?

I was wondering how I can adjust my headset to make this work, I've been able to do this in the past but sometimes it changes so that when I plug in the xbox chat cable then I lose my computer audio. If anyone can help me with this it would be great.

I currently have the optic cable plugged into the xbox, and the usb cable plugged into my computer. Sometimes it lets me listen to music while I'm using the headset to talk on xbox but it doesn't let me do this anymore.
Age: 18 to 24
Gender: Male
asked 11 months ago
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by
Fronkdegronk
Toronto
on A50 Wireless Headset
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answer 1
Hi Fronkdegronk,

When the Xbox LIVE Chat Cable is connected, the USB cable only functions for power as it's designed to be used for chat, not pulling audio from your computer. However, it is possible to get around this.

1) Connect the A50 MixAmp TX to your Xbox 360 via both the optical cable and USB cable.

2) Run a 3.5mm to 3.5mm stereo cable from your computers stereo output to the AUX Port on the A50 MixAmp TX.

3) Connect the Xbox LIVE Chat Cable.

That will allow you to listen to music from your computer while hearing game audio and chatting over Xbox LIVE.

Hope this helps you out.

- Mitchell (ASTRO Vertigo)
answered 11 months ago
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AllTimeMitch
Wolverhampton, England
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Question

will the prices go down for this headset on black friday? i was going to get this in october but I want to wait to see if they are going to be cheaper

Age: Under 18
Gender: Male
asked 11 months ago
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Anonymous
us
on A50 Wireless Headset
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Question

Can i use the a50 with a old Xbox 360 Elite?

asked 11 months ago
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Anonymous
on A50 Wireless Headset
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answer 1
Hi Anonymous,

You sure can although you might need to purchase a cheap adapter from the internet to add-on an optical output. If you are unsure, please visit us in our forums at http://forums.astrogaming.com/

- Mitchell (ASTRO Vertigo)
answered 11 months ago
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by
AllTimeMitch
Wolverhampton, England
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Question

why wont my asrto a50 turn off?

game system off headset still on not plug in.
Age: 25 to 34
Gender: Male
asked 1 year ago
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poyo
Burbank, CA 91506, USA
on A50 Wireless Headset
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Question

my a50 headset will un-sync itself from the mix amp and i haft to re-sync the headset. why does it keep doing this?!

Age: 18 to 24
Gender: Male
asked 1 year ago
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dc2b18c1
Leavenworth, KS, USA
on A50 Wireless Headset
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answer 1
Hi dc2b18c1,

Unfortunately I'm unsure on why this is happening. Try fully draining the battery on the headset. You will know when this is complete when you press the power button and no activity is presented such as an LED light.

Recharge the headset up and see if the issue has been resolved. If not, please contact our support team through www.astrogaming.com/support and we will be able to troubleshoot your headset and find out what's causing this to happen.

- Mitchell (ASTRO Vertigo)
answered 11 months ago
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by
AllTimeMitch
Wolverhampton, England
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Question

The a50 will be compatiple with ps4 and xbox one?

Age: 18 to 24
Gender: Male
asked 1 year ago
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Fusyon_Crazy
Portugal
on A50 Wireless Headset
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2 answers
Answers
answer 1
PS4 yes, Xbox One no
Age: Under 18
Gender: Male
answered 11 months ago
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Anonymous
VA
+1point
1out of 1found this answer helpful.
answer 2
It will work for 7.1 Dolby game audio, but at the moment, it will not work for chat. Expect a solution sometime at or near launch of Xbox One 11/22 U.S.
Age: 35 to 44
Gender: Male
 
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answered 11 months ago
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BoilerBloodline
Chicago
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Question

Will this work with next-gen consoles? (PS4/Xbox One)

I don't really want to buy a new headset (already have the A40's) for it to become outdated with the new consoles. So will it work or will we need an adapter or what's the deal?
 
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asked 1 year ago
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Eric
Canada
on A50 Wireless Headset
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answer 1
there will be an adapter
Age: 18 to 24
Gender: Male
answered 1 year ago
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Blob91
Coatesville, PA 19320, USA
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Question

How can i use the a50s on xbox and use them to livestream on pc or use it as a live comentary.

asked 1 year ago
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Clash
on A50 Wireless Headset
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Question

how to hook up

Seriously I'm so tired of trying to search through here to find the answer. I bought the headset so I could use it to game but also use it when doing audio things on an iMac. I think I've figured out how to make it work on an iMac with like the typical aux cable or whatever instead of the optical cable (but please tell me if that's wrong) but I have no freaking idea how to make it work on mt Xbox 360 Elite. Someone just please tell me what I need to get/do to make everything work. I just need a clear answer this has turned out to be way more complicated and starting to make it not worth what I paid.
Age: 18 to 24
Gender: Female
 
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asked 1 year ago
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Sam
US
on A50 Wireless Headset
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answer 1
Hi Sam,

Could you make a post on our forums at http://forums.astrogaming.com/.

I will be able to assist you easier and faster on how to connect the A50 Wireless Headset to your Xbox 360. Depending on what cable you are using to connect to your TV can vary on what you need although any additional cables or adapters for your Xbox 360 should be inexpensive.

- Mitchell (ASTRO Vertigo)
answered 1 year ago
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by
AllTimeMitch
Wolverhampton, England
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